Security and Privacy Policy

  Security Policy

1 The Security Policy describes your obligations for securing your mChek PIN. For the purpose of maintaining the security of your mChek PIN you will adhere to the following:
1.1 You will be solely and absolutely responsible for maintaining the secrecy and confidentiality of your PIN and for all transactions and activities that occur by the use of your PIN including any unauthorised use or misuse of your PIN.
1.2 Without prejudice to the aforesaid, you agree to –
1.2.1 immediately notify mChek or the Merchant of any suspected loss, theft, unauthorised usage of the PIN, any other breach of security, or any receipt by you of confirmation of a transaction, fund or securities transfer or other activity which you did not authorize; or any inaccurate information in your account balances, securities positions or transaction history and
1.2.2 ensure that you logout from your account at the end of each session.
1.2.3 You shall be solely responsible and liable for any unauthorized transactions made on your card and account, and any relevant fees and charges, unless you have given notice of such unauthorized transaction to mChek and mChek has had a reasonable opportunity to act upon such notice.
1.3 If you forget your PIN, you can send a written request to mChek at the address provided on the mChek Site giving satisfactory details to mChek. On mChek being satisfied of your identity (which satisfaction shall be entirely at the discretion of mChek), mChek shall send the new PIN to your e-mail address registered with mChek. You shall be responsible for maintaining your e-mail address. mChek shall not be liable if it declines to furnish the PIN by reason of it not being satisfied as to your identity. For your security reasons you must change this PIN as soon as it is received by you, and until then this PIN shall be deemed to be your PIN and you will be responsible and liable for all transactions pursuant thereto. Upon generation of the new PIN, mChek shall discontinue the use of the old PIN. However, you shall be responsible and liable for all transactions that are carried out by the use of the old PIN.
1.4 mChek shall be entitled in its sole discretion to seek offline and/or additional written or other confirmation from you of any instruction, transaction or activity as mChek may deem fit.
1.5 In the event that the certifying authorities and other infrastructure contemplated under the relevant laws for the time being in force, for ensuring secure electronic records and secure digital signatures is notified by the concerned authorities and the infrastructure to enable the same is in place, mChek shall have the right to require you to communicate instructions and authorise and execute transactions and other activities by means of such secure electronic records and secure digital signatures in addition to, or in place of the use of the PIN.
2 Notwithstanding mChek’s efforts to ensure that the mChek Site/ mChek payment system is secure, you acknowledge that all electronic and telephonic data transfers are potentially susceptible to interception by others. mChek cannot, and do not, warrant that data transfers utilising the mChek Site/ mChek payment system, or electronic mail transmitted to and from mChek or the Merchant, will not be monitored or read by others.
3 mChek may issue instructions from time to time intended to ensure the security of the mChek Site/ mChek payment system. You agree to comply with all such instructions.
4 mChek may, for security reasons require you to re-authenticate yourself from time to time, for example after a period of inactivity on the connection between your browser and the mChek Site.
5 mChek is not responsible for any information you may lose if mChek terminates your browser session due to prolonged periods of inactivity between your browser and the mChek Site.
6 mChek is entitled to rely on your PIN as evidence of your identity and authority for the purposes of the mChek Site. Other than by reference to a registered user’s PIN, mChek cannot and does not verify that each user who accesses the mChek Site is in fact the registered user they say they are, or acts with the authority of the registered user whose PIN they use.

Privacy Policy

Company’s Terms and Conditions explain the practices that apply to your information when you use the services. You agree to the transfer any and all of this information to and within the territory of India or such other countries as we may disclose from time to time for processing and storage by us. Additionally, you agree that we may use your Screen Name to authenticate you on any service provided by us or our affiliates.

The contents of your online communications, as well as other information about you as an mChek User, may be accessed and disclosed in response to legal process (for example, a court order, summon, search warrant or subpoena); in other circumstances in which mChek believes either the Site or the mChek process is being used in the commission of a crime or any illegal act; or in the event mChek believes in good faith that there is an emergency that poses a threat to your safety or the safety of any other person; or when necessary either to protect the rights or property of mChek or its affiliated providers, or for mChek to render the service you have requested.
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